SHIPPING POLICY

All unframed print orders will ship within 3-5 business days from the date of payment.
All packages will be sent via Royal Mail, Parcel Force or DPD.
For framed images please allow 10 days.
When shipping overseas, customs can delay packages by up to 6 weeks. This doesn't happen often, but it can happen.
All orders are sent via standard mail, unless noted otherwise. Notify Betty Boyns Designs prior to making the purchase, if priority or first class mail is preferred.

RETURN & EXCHANGE POLICY

If you are not completely satisfied with your purchase, simply return the item to us inits original condition within 14 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, including the original delivery charge at a standard rate. Alternatively, if preferred, we will exchange the item.
Please note:

Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
Delivery charges are only refundable where goods are faulty and a refund is made.