SHIPPING POLICY
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All unframed print orders will ship within 3-5 business days from the date of payment.
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All packages will be sent via Royal Mail, Parcel Force or DPD.
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For framed images please allow 10 days.
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When shipping overseas, customs can delay packages by up to 6 weeks. This doesn't happen often, but it can happen.
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All orders are sent via standard mail, unless noted otherwise. Notify Betty Boyns Designs prior to making the purchase, if priority or first class mail is preferred.
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RETURN & EXCHANGE POLICY
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If you are not completely satisfied with your purchase, simply return the item to us inits original condition within 14 days of receipt.
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Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, including the original delivery charge at a standard rate. Alternatively, if preferred, we will exchange the item.
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Please note:
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Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
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The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
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The cost of returning the item to us is your responsibility.
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Delivery charges are only refundable where goods are faulty and a refund is made.